What I found when we looked closer
Southaven is the third-most populous city in Mississippi and, as of 2024 estimates, the largest suburb of Memphis. It sits on the Tennessee line, with I-55 and I-69 running through it and Memphis International Airport about two miles north of the city limits.
That location means many cases involve people, vehicles, and agencies from across the state line, and investigators spend a lot of time digging through footage to rebuild what happened.
Following one report through the building
The first thing we do with a new department is trace where a report goes after the officer hits submit. Here, it passes through 4 hands:
- 1Patrol officer
- 2Sergeant
- 3Investigations
- 4DeSoto County court
Every one of those readers needs the same facts from the first draft. That is what shaped what we built.
What we built for them
Investigators can search footage and transcripts across a case instead of re-watching hours of video, which matters when Tennessee partners need answers.
What we're watching
These are the signals that will tell us whether it's working here:
- Investigator time to locate key statements
- Turnaround on partner-agency requests
- Cases assembled without re-watching full footage
Figures on this page come from the department's own published materials. We only publish Code Four results after the department reviews them.
