When a county line runs through town, reports need to read the same either way

What I found when we looked closer

Santaquin sits at the south end of the Provo-Orem metro and is split between Utah and Juab counties. Interstate 15 passes through with two exits, and US 6 starts its route east here. The city has grown fast, to 13,725 residents in 2020.

A small department covers freeway traffic, new neighborhoods, and a county line that runs through town.

Following one report through the building

The first thing we do with a new department is trace where a report goes after the officer hits submit. Here, it passes through 3 hands:

1. 1Officer
2. 2Sergeant
3. 3Utah or Juab County attorney

Every one of those readers needs the same facts from the first draft. That is what shaped what we built.

What we built for them

What we're watching

These are the signals that will tell us whether it's working here:

• Same-shift report completion
• Cases accepted by prosecutors without a rewrite

Figures on this page come from the department's own published materials. We only publish Code Four results after the department reviews them.