What I found when we looked closer
Lindon is a city of 11,397 in the Provo-Orem metro, between Orem and Pleasant Grove, with an I-15 interchange on its border with Orem. It covers 8.6 square miles that run from Utah Lake up toward Mount Timpanogos.
The department is small, but freeway and retail traffic from across the metro passes through, and every call ends with a report.
Following one report through the building
The first thing we do with a new department is trace where a report goes after the officer hits submit. Here, it passes through 3 hands:
- 1Patrol officer
- 2Sergeant
- 3Utah County attorney
Every one of those readers needs the same facts from the first draft. That is what shaped what we built.
What we built for them
Drafts from footage let a small department keep up with freeway and retail calls.
What we're watching
These are the signals that will tell us whether it's working here:
- Same-shift report completion
- Reports per officer per shift
- Supervisor returns per report
Figures on this page come from the department's own published materials. We only publish Code Four results after the department reviews them.
