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Back to Case Studies
Salt Lake City Police Department • Salt Lake City, Utah

In a three-bureau department, the field report is an investigative document

Salt Lake City runs three bureaus and nine divisions with 567 officers. What I noticed is how often a Field Operations report becomes the first page of an investigative file. Tying each line to the recording makes that handoff cleaner and saves detectives the follow-up.

Salt Lake City PD
SALT LAKE CITY
Code Four
X
Salt Lake City Police Department
200,591Service population

What I found when we looked closer

The Salt Lake City Police Department serves Utah’s capital, covering 110.4 square miles and 200,591 residents with 567 sworn officers and 122 civilian staff. The department is organized into three bureaus (Field Operations, Investigative, and Administrative), each commanded by a deputy chief and divided into nine divisions.

That structure means a report written in Field Operations often becomes the starting document for an investigative division. Any gaps in the first narrative turn into follow-up work for detective AI tools.

Following one report through the building

The first thing we do with a new department is trace where a report goes after the officer hits submit. Here, it passes through 4 hands:

  1. 1Field Operations officer
  2. 2Sergeant
  3. 3Investigative Bureau
  4. 4District attorney

Every one of those readers needs the same facts from the first draft. That is what shaped what we built.

What we built for them

Report

567 officers write the narratives that the Investigative Bureau picks up. Drafts tied to the recording make that handoff cleaner.

Insights

Detectives across nine divisions can search footage and transcripts instead of re-watching hours of video.

What we're watching

These are the signals that will tell us whether it's working here:

  • Field reports accepted by investigations without a rewrite
  • Detective time to locate key statements
  • Time from call close to an approved report

Figures on this page come from the department's own published materials. We only publish Code Four results after the department reviews them.

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