What I found when we looked closer
Dolton is a village of 21,426 in Thornton Township, directly south of the Chicago city limits and just west of I-94. It borders Chicago, Riverdale, Harvey, South Holland, and Calumet City, with about 4,570 residents per square mile.
That density and those borders mean steady call volume and frequent cases shared with neighboring departments.
Following one report through the building
The first thing we do with a new department is trace where a report goes after the officer hits submit. Here, it passes through 4 hands:
- 1Patrol officer
- 2Sergeant
- 3Investigations
- 4Cook County state’s attorney
Every one of those readers needs the same facts from the first draft. That is what shaped what we built.
What we built for them
What we're watching
These are the signals that will tell us whether it's working here:
- Same-shift report completion
- Investigator time to find key statements
- Cross-jurisdiction hand-offs without a rewrite
Figures on this page come from the department's own published materials. We only publish Code Four results after the department reviews them.
