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Back to Case Studies
Manheim Township Police Department • Manheim Township, Pennsylvania

In the county’s second-largest municipality, footage piles up fast

Manheim Township has 43,977 residents and borders the city of Lancaster. I realized investigators here spend a lot of time just finding the right moment in recordings, and search gives that time back.

Manheim Township Police Department
43,977Service population

What I found when we looked closer

Manheim Township was established in 1729 and is Lancaster County's second-largest municipality after the city of Lancaster, which it borders to the south. It includes Neffsville, Dillerville, and Landis Valley, and runs from dense suburban neighborhoods to working farmland.

That range, plus a shared border with the county's main city, gives investigators a steady flow of cases to work through.

In their words

The feedback I'm getting from my detectives on the product during the free trial has been nothing but positives.
Andrew DobishAndrew DobishLieutenant · Manheim Township Police Department

Following one report through the building

The first thing we do with a new department is trace where a report goes after the officer hits submit. Here, it passes through 4 hands:

  1. 1Patrol officer
  2. 2Sergeant
  3. 3Criminal investigations
  4. 4Lancaster County district attorney

Every one of those readers needs the same facts from the first draft. That is what shaped what we built.

What we built for them

Insights

Investigators can search footage and transcripts across a case instead of re-watching hours of video.

What we're watching

These are the signals that will tell us whether it's working here:

  • Investigator time to locate key statements
  • Cases assembled without re-watching full footage

Figures on this page come from the department's own published materials. We only publish Code Four results after the department reviews them.

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