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Back to Case Studies
High Point Police Department • High Point, North Carolina

A ballistic lead is only as useful as the report behind it

High Point submitted 660 NIBIN entries and seized more than 440 firearms in a year. Looking at that work, I realized a ballistic match only helps if detectives can see the footage, interviews, and reports behind each entry together. The connections between cases are where the investigation actually happens.

High Point Police Department
114,059Service population

What I found when we looked closer

High Point Police Department’s 2025 annual report shows a department working through a meaningful violent-crime and gun-case workload. The department reported 441 violent-crime reports in 2025, while detective AI tools investigated five criminal homicides. The same release says officers seized more than 440 firearms and submitted 660 entries into the National Ballistic Information Network. Those are not abstract statistics; they point to a reporting environment where patrol officers, detectives, and gun-crime investigators need documents that can move quickly and hold detail.

That is the pressure point for this partnership. If the first report is weak, the detective handoff slows down immediately.

Following one report through the building

The first thing we do with a new department is trace where a report goes after the officer hits submit. Here, it passes through 5 hands:

  1. 1Patrol officer
  2. 2Supervisor
  3. 3Violent-crime detectives
  4. 4NIBIN ballistic tracing
  5. 5Prosecutor

Every one of those readers needs the same facts from the first draft. That is what shaped what we built.

What we built for them

Insights

High Point submitted 660 NIBIN entries and seized more than 440 firearms in a year. Insights connects the footage, interviews, and reports behind those leads so detectives can see patterns across cases.

Report

With 441 violent-crime reports, the patrol narrative is often the only record of the first minutes. A footage-based draft keeps times, locations, and statements accurate.

Redact

Violent-crime footage is among the most requested and most sensitive. Redact handles victims, witnesses, and bystanders before release.

What we're watching

These are the signals that will tell us whether it's working here:

  • Firearm-recovery reports that link to source footage
  • Time from incident to a detective-ready case file
  • Redaction turnaround on violent-crime records requests

Figures on this page come from the department's own published materials. We only publish Code Four results after the department reviews them.

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