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Back to Case Studies
Gooding County Sheriff's Office • Gooding County, Idaho

In farm country, the report competes with the drive

Gooding County has 15,598 residents spread across Magic Valley farm and ranch land. What stood out is how much of a deputy’s shift is driving. Every report finished at the scene is time that goes back to covering the county.

Gooding County Sheriff's Office
15,598County population

What I found when we looked closer

Gooding County is a rural county of 15,598 in south-central Idaho, along a stretch of the Snake River where the Oregon Trail once passed. The county seat, Gooding, has 3,716 residents. Most of the county is farm and ranch land, so deputies drive long distances between calls.

In an office this size, every hour spent writing is an hour with less coverage across the county.

Following one report through the building

The first thing we do with a new department is trace where a report goes after the officer hits submit. Here, it passes through 4 hands:

  1. 1Deputy
  2. 2Sergeant
  3. 3County prosecutor
  4. 4Court in Gooding

Every one of those readers needs the same facts from the first draft. That is what shaped what we built.

What we built for them

Report

A draft ready before the next drive turns windshield time back into patrol time.

Insights

Searchable footage shortens follow-up without a dedicated investigations unit.

What we're watching

These are the signals that will tell us whether it's working here:

  • Hours per week returned to patrol
  • Reports finished before end of shift
  • Follow-up time per case

Figures on this page come from the department's own published materials. We only publish Code Four results after the department reviews them.

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