What I found when we looked closer
Freestone County has 19,435 residents across rural east-central Texas, with Fairfield as its seat and I-45 running through the county. Its communities include Fairfield, Teague, Wortham, Kirvin, and Streetman.
Interstate traffic and a large rural area mean investigators work cases across a wide geography with limited staff.
In their words
We have enjoyed the software so far.
Chad HillSergeant · Freestone County Sheriff's OfficeFollowing one report through the building
The first thing we do with a new department is trace where a report goes after the officer hits submit. Here, it passes through 4 hands:
- 1Deputy
- 2Sergeant
- 3Investigations
- 4Court in Fairfield
Every one of those readers needs the same facts from the first draft. That is what shaped what we built.
What we built for them
Investigators can search footage across cases instead of re-watching every recording.
What we're watching
These are the signals that will tell us whether it's working here:
- Investigator time to locate key statements
- Turnaround on city-partner requests
Figures on this page come from the department's own published materials. We only publish Code Four results after the department reviews them.




