What I found when we looked closer
Avon has 6,072 residents, but it is the gateway to Beaver Creek Resort, about two miles south, and Interstate 70 and US 6 run through the middle of town. Ski-season and summer visitors, plus I-70 traffic, bring call volume well above the year-round population.
A small department handles that workload, and every call still ends with a report.
Following one report through the building
The first thing we do with a new department is trace where a report goes after the officer hits submit. Here, it passes through 3 hands:
- 1Patrol officer
- 2Sergeant
- 3Eagle County court
Every one of those readers needs the same facts from the first draft. That is what shaped what we built.
What we built for them
What we're watching
These are the signals that will tell us whether it's working here:
- Same-shift report completion in peak season
- Visitor cases closed without a callback
- Report backlog after holiday weekends
Figures on this page come from the department's own published materials. We only publish Code Four results after the department reviews them.
