What I found when we looked closer
Tillamook is the county seat of Tillamook County, at the southeast end of Tillamook Bay on the Pacific. The city has 5,204 residents on 1.7 square miles, but the Tillamook Creamery and the coast draw visitors year-round. The low-lying valley has a long history of flooding.
A small department covers a busy visitor economy and has to keep up during storm and flood events.
Following one report through the building
The first thing we do with a new department is trace where a report goes after the officer hits submit. Here, it passes through 3 hands:
- 1Officer
- 2Sergeant
- 3Tillamook County court
Every one of those readers needs the same facts from the first draft. That is what shaped what we built.
What we built for them
What we're watching
These are the signals that will tell us whether it's working here:
- Same-shift report completion
- Visitor cases closed without a callback
- Backlog after storm events
Figures on this page come from the department's own published materials. We only publish Code Four results after the department reviews them.
