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Back to Case Studies
Cassia County Sheriff's Office • Cassia County, Idaho

In a big rural county, the file shouldn’t require a drive

Cassia County runs from the Snake River to the Utah and Nevada lines. I realized investigators here lose time to distance as much as to footage. Being able to search recordings from anywhere takes both out of the equation.

Cassia County Sheriff's Office
24,655County population

What I found when we looked closer

Cassia County, created in 1879, stretches from the Snake River at Burley down to the Utah and Nevada state lines. The Oregon Trail ran along its northern border, and the Raft River junction marked where the California Trail split off.

Deputies cover a large rural area, and cases can cross into neighboring counties and states.

Following one report through the building

The first thing we do with a new department is trace where a report goes after the officer hits submit. Here, it passes through 4 hands:

  1. 1Deputy
  2. 2Sergeant
  3. 3Investigations
  4. 4Court in Burley

Every one of those readers needs the same facts from the first draft. That is what shaped what we built.

What we built for them

Insights

Investigators can find a recorded statement without driving across the county or re-watching hours of video.

What we're watching

These are the signals that will tell us whether it's working here:

  • Investigator time to locate key statements
  • Turnaround on out-of-state partner requests

Figures on this page come from the department's own published materials. We only publish Code Four results after the department reviews them.

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