What I found when we looked closer
Forsyth County Sheriff's Office has a reporting environment that is much broader than routine patrol alone. The office's current public stats show 24,298 calls for service from January 1 through February 28, 2026. Its current organizational chart also shows an Investigative Services Division with nine criminal investigators, nine school resource deputies, and sex-offender-registry staff, while the Special Investigative Services Division includes narcotics, interdiction, and federal task-force assignments tied to HSI, DEA, FBI, and ATF.
That creates a workflow where the first report has to stay useful well beyond the initial response. A deputy's narrative may need to support school-based follow-up, criminal investigation, or specialized task-force work without being rebuilt from scratch.
In their words
I was impressed with the software and what it can do for us and on a reasonable price range.
Following one report through the building
The first thing we do with a new department is trace where a report goes after the officer hits submit. Here, it passes through 5 hands:
- 1Deputy
- 2Field services supervisor
- 3Investigative Services
- 4Special Investigative Services
- 5Federal task-force partner
Every one of those readers needs the same facts from the first draft. That is what shaped what we built.
What we built for them
Forsyth logged 24,298 calls for service in the first two months of 2026 alone. At that pace, drafting from footage is the difference between finishing the report and carrying it home.
Narcotics and interdiction cases handed to federal partners need a clean, searchable evidence record. Insights connects footage, interviews, and reports across the case.
Nine school resource deputies generate footage of minors. Redact handles it before any release.
What we're watching
These are the signals that will tell us whether it's working here:
- Same-shift completion rate on high-volume days
- Task-force case packets assembled from linked evidence
- School-related footage redacted on request
Figures on this page come from the department's own published materials. We only publish Code Four results after the department reviews them.
