What I found when we looked closer
Pasco Police Department’s 2024 annual report shows a department carrying substantial patrol and investigative volume at the same time. Officers responded to 59,461 calls for service, completed 7,091 traffic stops, and staffed a field operations model that runs around the clock with patrol officers, district resource officers, school resource officers, SWAT, and K-9 support. On the investigative side, the same report says detective AI tools investigate all felony-level crimes in the city, with Support Operations staffed by eleven detectives, including four assigned to the Street Crimes Unit.
That creates a documentation environment where the first report cannot be treated as disposable. It has to support patrol review, district problem-solving, and detective follow-up without losing sequence or detail.
In their words
So far, I am loving Code 4 Insights.
Conrad ChristensonDetective (Street Crimes / ATF TFO) · Pasco Police DepartmentFollowing one report through the building
The first thing we do with a new department is trace where a report goes after the officer hits submit. Here, it passes through 5 hands:
- 1Patrol or district officer
- 2Sergeant review
- 3Support Operations detectives
- 4Street Crimes Unit
- 5Evidence intake
Every one of those readers needs the same facts from the first draft. That is what shaped what we built.
What we built for them
With almost 60,000 calls for service a year, the first narrative cannot be a rough draft someone fixes later. Report drafts it from the body-camera recording while the call is still fresh.
Detectives picked up 431 cases in a year. Insights lets them search footage, transcripts, and prior narratives across those cases instead of re-watching video to find one statement.
District resource officers working the same neighborhoods week after week can log notes and photos in the field, so problem-solving context is not lost between calls.
What we're watching
These are the signals that will tell us whether it's working here:
- Time from call close to an approved report
- How often detectives send a patrol report back before assignment
- Evidence items that link cleanly back to the narrative
Figures on this page come from the department's own published materials. We only publish Code Four results after the department reviews them.
